By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our Privacy Policy for more information.

Privacy Statement for Customers of FINEPACK SE

The purpose of this Privacy Statement for customers of FINEPACK SE is to provideyou   with   information   about   the   conditions   under   which   the   personal   data   youprovide will be processed.

Personal Data Controller FINEPACK SE
Business ID number: 06434941
The company is registered with the Municipal Court in Prague, file ref. H 2020
Address: Drtinova 557/10, Smíchov, 150 00 Prague 5
Telephone: +420 732 111 001
E-mail address:

This Privacy Statement applies to the processing of personal data of FINEPACK SE
customers, their representatives or contact persons and prospective customers,
where such personal data processing will always be lawful.
The Privacy Statement is effective from 25 May 2018 and is issued in accordance
with Regulation (EU) 2016/679 on the protection of natural persons with regard to
the processing of personal data.

Personal Data Categories and Sources

In   connection   with   the   provision   of   services,   FINEPACK   SE   may   process   the
following categories of personal data.

1. Basic personal identification and address data. These data are
necessary for the conclusion and performance of a contract, in

- academic title
- first name and surname
- company name
- date of birth
- business ID number and tax ID number
- address of permanent residence
- address of registered office or place of business
- billing address
- identification details of customer’s representative or contact person designated by the customer
- identification data of billing payer
- bank details

In the case of single service contracts, the scope is limited to basic identification

2. Contact data

- first name and surname
- contact telephone number
- contact e-mail address
- identification document number
3. Data on services used, service usage and payment discipline

- type and specification of the service provided or goods
- volume of services provided and their price
- customer segment
- information about payment discipline

4. Data from communication between FINEPACK SE and the customer

These data are generated during communication related to the provision of
services   between   our   company   FINEPACK   SE   and   the   customer.   They   are
records   of   personal   communication   with   the   customer   in   our   company   or
other direct contact (written or electronic communication).

5. Sending your CV

If you respond to our job advertisements and send us your contact details and
CV,   we   will   process   this   personal   data   for   the   duration   of   the   recruitment
process. We will then delete the data unless we enter into a contract with you
or   you   give   us   permission   to   retain   the   document   for   future   recruitment
processes. Such processing is permitted by legal regulations and is processing
for the purpose of negotiating a contract.

Purposes, Legal Grounds and Periods of Personal Data Processing

The scope of the data processed depends on the purpose of processing. For some
purposes,   data   can   be   processed   directly   on   the   basis   of   a   contract,   the
legitimate interest of FINEPACK SE, legal duties (without consent) and for others
only on the basis of consent, which can be rescinded at any time.

The provision of personal data necessary for the performance of a contract, the
performance of statutory duties and the protection of FINEPACK SE’s legitimate
interests is mandatory. Without the provision of personal data for these purposes,
it   would   not   be   possible   to   provide   the   services.   We   do   not   need   consent   to
process personal data for these purposes.

They are, in particular, the following basic sub-purposes:

provision of services by FINEPACK SE performance of a contract
billing for services performance of a contract
payment of statutory tax liabilities compliance with legal duties
purposes set out by special laws for criminal proceedings and performance of the duty to cooperate with the Police of the Czech Republic and other state authorities compliance with legal duties
registration and recovery of customer receivables and other customer disputes legitimate interest
processes related to customer identification performance of a contract
records of contracts legitimate interest

Your   personal   data   will   be   retained   for   the   duration   of   the   contract   and
subsequently   for   as   long   as   necessary   to   secure   legal   claims   arising   from   the
contract, i.e., until such time as our mutual rights and duties may become the
subject of a legal dispute. With regard to the statute of limitations set by the Civil
Code and tax liabilities, we will retain your personal data for 10 years after the
termination of a contractual relationship.

Method of Personal Data Processing

At FINEPACK SE, there is no automated decision-making, which means decisions
that   are   made   by   a   machine   (computer)   without   human   intervention   and   that
have   legal   or   other   similarly   serious   consequences   for   customers   (e.g.,
termination   of   a   contract).   Such   processing   of   personal   information   is   always
decided by a specific company employee.

Information Security

Our   company   takes   precautions   to   protect   personal   information   from   loss,
misuse,   unauthorised   access,   disclosure,   alteration   and   destruction.   We   have
taken   appropriate   technical   and   organisational   measures   to   protect   the
information   systems   on   which   your   personal   data   are   stored.   Within   the
company, all data are stored on technical devices protected by restricted access
(username   and   password)   and   data   encryption.   We   contractually   require   our
business partners, suppliers and service providers to protect your personal data.
We have procedures in place to address data security incidents and to comply
with the legal requirements applicable for the detection, processing and reporting
of personal data breaches.


Your   personal   data   will   be   retained   for   the   duration   of   the   contract   and
subsequently   for   as   long   as   necessary   to   secure   legal   claims   arising   from   the
contract, i.e., until such time as our mutual rights and duties may become the
subject of a legal dispute. With regard to the statute of limitations set by the Civil
Code and tax liabilities, we will retain your personal data for 10 years after the
termination of a contractual relationship. If processing is based on consent, we
may   retain   your   personal   data   for   the   period   for   which   you   have   given   us
consent, unless you rescind consent. We may retain your personal data after the

completion   of   such   a   process,   if   necessary,   in   connection   with   any   actual   or
potential   dispute   (e.g.   we   need   the   personal   data   to   establish   or   defend   legal
claims), in which case we will retain your personal data until the conclusion of
such a dispute.

Transfer of personal data to third countries

outside the European Union.
Your personal data will not be transferred outside the Czech Republic. The above
does not apply in the case of your express consent to such a transfer of your
personal data abroad or for the purpose of providing the services ordered abroad.

Who your personal data will be transferred to.

We process your personal data as the data controller. This means that we must
have a purpose for which we collect your personal data. In order to comply with
our legal duties, we are in some cases obliged to provide your personal data to
third parties who are also data controllers (health insurance companies, revenue
authorities,   the   Czech   social   security   administration).   In   addition,   this   includes
cases   of   providing   personal   data   to   authorities   active   in   criminal   law
enforcement, misdemeanours and administrative authorities upon request.

We   also   use   external   processors   to   process   your   personal   data.   We   use   the
following categories of processors: [e.g., accounting advisers, external auditors,
attorneys and law firms, debt collection companies and subcontractors]. We have
concluded personal data processing agreements with all processors so that the
protection of your personal data is guaranteed to the maximum extent possible.

However,   we   only   disclose   your   personal   data   to   the   extent   and   in   the   form
necessary to achieve the purposes set out in this Privacy Statement.


Our website uses cookies. Cookies are small text files that are stored on your PC,
tablet   or   smartphone.   Some   of   these   files   are   necessary   for   the   optimum
functioning of the website or to enable us to provide a better user experience
(remembering  a  user  and  organising  the  website’s   content  in   accordance  with
his/her preferred interests, which leads to an easier browsing experience for the

The website only uses temporary cookies that are stored on the user’s device for
the duration of a session. The cookies necessary for the website’s functionality
are always stored only for the time necessary for its functioning.
The   easiest   way   to   prevent   cookies   from   working   is   through   your   browser
settings. More information on individual browsers and deleting/blocking cookies
can be found here:

Chrome Firefox Internet Explorer
Opera List Safari
Microsoft Edge Android

We would like to add that the settings need to be made for each of your devices (phone, tablet, computer) separately.

FINEPACK SE Customer Rights

In   accordance   with   the   GDPR,   from   25   May   2018   a   data   subject   that   is   an
identifiable natural person and proves his/her identity has the following rights:

Right to withdraw consent

- If we process your personal data on the basis of your consent, you have   the   right   to   withdraw   your consent   to   the   processing   of personal   data,   including   consent   to   receive   commercial communications and statistical processing.

- If we process your personal data for the purpose of providing you with   a   job   offer,   you   have   the   right to   rescind   consent   to   such processing.

- With regard to the processing of your personal data for the purpose of sending you commercial communications, you may rescind your consent to the processing of your personal data and your consent to the sending of commercial communications.

Right to access

- You   have  the  right  to   access   the  personal  data  we  process   about you   and   the   right   to   be informed   about   what   personal   data   we process   about   you,   for   how   long,   what   the   purposes   of he processing are, to whom we disclose it and whether we use it for automated decision-making.

- In general, a copy of your personal data can be sent to you free of charge upon your request. Only in the event that there are multiple such requests will we be entitled to charge you the necessary fee for their provision.

Right to rectification

- We   are   interested   in   keeping   up-to-date   information   about   you, which is the only way we are able to send you relevant job offers and help you move forward in your career. If you discover that we are processing incomplete or incorrect personal data about you, you have the right to have your personal data updated.
- You can partially update your data yourself in the login section of
our website.

Right to portability

- You can request the provision of your personal data provided to us on the basis of your consent and that we process automatically. We will provide you with your personal data that meets these conditions in a commonly used, structured and machine-readable format upon request   or,   if   technically   feasible,   we will transfer   it   to   another controller of your choice upon your request.

Right to restrict processing

- In cases where you feel that the personal data we process about you is   inaccurate,   you   have   the   right to   request   that   we   restrict   the processing of your personal data for the time necessary to verify the accuracy of your personal data and rectify it, if necessary.

Right to erasure

- You also have the right to the erasure of your personal data that we process. In order to request erasure, one of the following reasons must apply:

-- your personal data is no longer necessary for the purpose for which it was collected or processed;

-- we are processing your personal data unlawfully;

-- you have withdrawn the consent on the basis of which your personal   data   were   processed   and   we   have   no   other authorisation (legal grounds) to further process your personal data;

-- you object to the processing of your personal data, if they are processed for direct marketing purposes. In this case, we will stop processing your personal data for this purpose without
further delay;

-- you   object   to   the   processing   of   your   personal   data   that   we
process on the basis of our legitimate interest and we are not
able   to   demonstrate   that   our   legitimate   interest   outweighs
your right to erasure;

-- there is a statutory reason that requires the erasure of such
personal data.

-- we   are   processing   a   child’s   personal   data   without   parental
consent to such processing.

We would like to inform you that there may be situations where your personal data   cannot   be   completely erased   based   on   your   withdrawal   of   consent   to personal   data   processing   or   your   request   for erasure   of   personal   data.   This   is particularly the case where we are required by law to process your personal data. In such case, they will be kept to the minimum necessary.

Right to complain

- If   all   of   the   above   rights   are   insufficient   in   your   view,   you   can
complain to the supervisory authority.

You   can   exercise   these   rights   free   of   charge   using   the   contact   details   listed below. However, FINEPACK SE may charge a reasonable fee for requests that are clearly unfounded or unreasonable, in particular because they are repetitive, or refuse to respond to them. In some cases, FINEPACK SE may refuse to act or may restrict   your   rights,   for   example,   if   your   request   is   likely   to   adversely   affect FINEPACK SE’s rights and freedoms, jeopardize the application or enforcement of the law, interfere with pending or future litigation, or violate applicable laws.

You   also   have   the   right   to   file   a   complaint   with   the   Office   for   Personal   Data Protection,   if you   believe  that  your  right  to   personal  data  protection   has   been violated.

Office for Personal Data Protection
Address: Pplk. Sochora 27, 170 00 Prague 7
Telephone: +420 234 665 111
E-mail address:

You   exercise   your   rights   (including   the   right   to   object)   by   contacting   the   data controller, which is FINEPACK SE. You can contact us in writing, by telephone orby e-mail

Personal Data Controller - FINEPACK SE:
Address: Drtinova 557/10, 150 00 Prague
Telephone: +420 732 111 001
E-mail address:

For the faster and better processing of your requests, we ask you to use the form that can be downloaded HERE.