QUALITY POLICY OF FINEPACK SE

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Our company, FINEPACK SE, is committed to providing high-quality products and services that meet and exceed our customers’ expectations, thereby maintaining long-term competitiveness in the market.

The management is fully dedicated to implementing and maintaining an effective quality management system in accordance with ISO 9001:2015. Our goal is to achieve quality in all activities — from development and production to delivery and customer service.

We recognize the importance of continuous improvement and innovation. We support the development of our employees, strengthen partnerships with our suppliers, and actively communicate with all stakeholders. The Quality Policy is a public document that we review regularly to ensure its relevance and effectiveness.

Principles of the FINEPACK SE Group Quality Policy

• We fulfill the medium- and long-term objectives of the group.
• We strengthen the company’s reputation.

Customers

• We deliver products in the required quantity, quality, and on time.
• We provide solutions that lead to customer success and satisfaction.
• We meet specific customer requirements.
• We identify, mitigate and eliminate risks in the supply chain and ensure continuity of deliveries.

Suppliers

• We build long-term, mutually beneficial relationships.
• We respect contractual terms and agreements.
• We actively participate in supplier development.

Employees

• We improve working conditions and prevent occupational injuries.
• We develop knowledge and skills at all organizational levels.
• We promote and motivate employees to reach high levels of occupational satisfaction.
• We ensure a safe working environment for employees and partners.

Technology and Infrastructure

• We ensure a safe environment for employees and partners.

Environment and Cooperation

• We actively cooperate with government authorities, local administrations, and other institutions.

Management Commitment

The management of FINEPACK SE is committed to:

• meeting all relevant requirements of customers, legislation, and other stakeholders,
• maintaining and continuously improving the effectiveness of the quality management system,
• promoting this Quality Policy as a fundamental framework for setting quality objectives and company direction.

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